Easy Returns, Refunds, & Cancellations at Boomigo.in

 " We want you to love your Boomigo.in purchase! Here's how we handle returns, refunds, and cancellations to make things easy for you "

Our 5-Day Return & Exchange Window

You have 5 days from the delivery date to initiate a return or exchange for most eligible items.

What Can Be Returned or Exchanged?
  • Damaged or Incorrect Items: If your order arrives damaged, or if you received the wrong product, please notify us within 48 hours of delivery with clear photos. We'll gladly arrange a return or exchange at no extra cost to you.
  • Non-Food/Non-Personal Care Items: Most Home & Kitchen items, Books, Footwear, and Bags are eligible for return or exchange. They must be unused, in their original packaging, and in resalable condition.

 

What Can't Be Returned or Exchanged?
  • Food Items, Spices, & Oils: For hygiene and safety, these products cannot be returned or exchanged unless they arrived damaged or incorrect.
  • Personal Care Products: Due to their nature, personal care items (like cosmetics, skincare, etc.) are non-returnable and non-exchangeable once opened or if the seal is broken, unless damaged or incorrect upon arrival.
  • Used or Opened Items: Products that have been used, opened (unless faulty), or are not in their original packaging will not be accepted for return or exchange.

 

How to Initiate a Return or Exchange

  1. Contact Us: Simply reach out to our customer support team within the specified timeframe via [ orders@boomigo.in / (91)7736718989 ] or through our website's contact form. Please provide your order number and a brief explanation of the issue.
  2. Provide Proof (if applicable): For damaged or incorrect items, we'll ask for a photo or video to help us assess the situation quickly.
  3. Return Shipping: We'll guide you through the return process. For eligible returns due to our error (damaged/incorrect), we'll cover the return shipping costs. For other eligible returns, you may be responsible for the return shipping.

 

Refunds & Exchanges
  1. Refunds: Once your returned item is received and inspected, and your return is approved, we'll process your refund to the original payment method within 7-10 business days.
  2. Exchanges: If you're opting for an exchange, we'll dispatch your new item once the returned product is received and inspected.

 

Cancellations
  1. Before Dispatch: You can cancel your order if it hasn't been dispatched yet. Simply contact us as soon as possible.
  2. After Dispatch: Once your order has been dispatched, our return policy (as outlined above) will apply.

 

We're here to help make your Boomigo.in experience a happy one! If you have any questions about returns, refunds, or exchanges, feel free to contact us.

FAQs on Returns & Exchanges

Q5: What is Boomigo.in's return policy?

You have 5 days from the delivery date to initiate a return or exchange for most eligible items.

Q6: What items can I return or exchange?

You can return or exchange damaged or incorrect items (notify us within 48 hours of delivery with photos). Most Home & Kitchen items, Books, Footwear, and Bags are also eligible if they are unused, in their original packaging, and in resalable condition.

Q7: What items cannot be returned or exchanged?

For hygiene and safety reasons, food items, spices, oils, and personal care products cannot be returned or exchanged unless they arrived damaged or incorrect. Products that have been used, opened (unless faulty), or are not in their original packaging are also not eligible.

Q8: How do I initiate a return or exchange?

Simply contact our customer support team within the 5-day window via [ orders@boomigo.in / (91)7736718989 ] or our website's contact form. Please provide your order number and a brief explanation. For damaged/incorrect items, we may ask for photos.

Q9: Who pays for return shipping?

If the return is due to our error (e.g., damaged or incorrect item), we will cover the return shipping costs. For other eligible returns, you may be responsible for the return shipping.

FAQs on Refunds & Cancellations

Q10: How long does it take to get a refund?

Once your returned item is received, inspected, and approved, we will process your refund to the original payment method within 7-10 business days.

Q11: Can I cancel my order?

Yes, you can cancel your order before it has been dispatched. Please contact us as soon as possible. Once an order has been dispatched, our return policy will apply.

Q12: What if my refund is taking longer than expected?

Please contact our customer support team with your order details, and we will be happy to assist you in tracking the status of your refund.